Our Privacy Commitment Across Your Account Lifecycle
We collect your name, email, phone number and payment method when you register, and transaction data each time you deposit or withdraw. Where local law permits, we store this information to verify your identity, process payments through DANA, OVO, GoPay and QRIS, prevent fraud, and comply
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with local regulations in Indonesia. Your data remains encrypted at rest and in transit. We do not sell your personal information to third parties. Payment processors receive only the details needed to complete your transaction — bank routing information for QRIS transfers, wallet identifiers for DANA
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and OVO deposits, and account verification data for GoPay. We retain account records for the duration of your membership; transaction logs are kept for seven years where local law requires. You can request access to all your stored data, ask us to update incorrect information, or
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request deletion of your account and associated records by contacting our support team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.